Billing STATEMENT REQUESTS

Monthly statements (itemized receipts) are posted to your portal account at the beginning of every calendar month. These monthly statements will be available without the need to request them. The statements include all sessions from the previous month and will include all of the necessary details for you to submit to your insurance company for possible out-of-network reimbursement.

Please make sure you have registered for your Valant MYIO Patient Portal by using the link provided below.

You may check for your statements using the Billing Tab within your patient portal.

Unable to access your account? Call our office and a team member will assist you.


If you do not see your monthly statements, or if you need a specific date of service, please fill out a request form below.

 

FAQ

  • If you need assistance in getting signed up for the patient portal, please see an admin to get an access code, or call our main office and a team member will be able to assist you. Requests via email are sent via MedSender. Please check your junk/spam folders in the event it is automatically filtered to go there.

  • All statements are sent automatically—without the need to request them—at the beginning of each calendar month. These statements are available within your MYIO patient portal accounts under the Billing Tab.

    Emailed Statements are sent via MedSender.

  • Absolutely! When filling out the statement request form, you have the option to send via Post Mail or even pick them up in office!

  • Yes. All statements will include all codes and information your insurance will need.